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Home / Privacy Policy

Privacy Policy

Last Updated: October 29, 2026

At Dondha Sports, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, request a quotation, create an account, place an order, or communicate with us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Personal information, including your name, email address, phone number, billing details, and shipping address.
  • Order information, including product selections, quantities, sizes, customization instructions, and order history.
  • Design files, including logos, artwork, names, numbers, colors, and other materials submitted for custom sportswear production.
  • Account information and preferences where customer accounts are available.
  • Technical information, including IP addresses, browser types, device details, and server logs.
  • Communications, including messages, quotation requests, and customer support inquiries.

2. Payment Information

Dondha Sports may issue payment invoices through PayPal. Customers complete payments using the payment options available through their PayPal invoice.

PayPal processes payment information according to its own Privacy Statement. Dondha Sports may receive transaction-related details, including payer information, payment status, transaction references, and amounts paid, for order confirmation, accounting, and customer support.

We do not directly collect or store customers' full payment card details through PayPal invoices.

3. How We Use Your Information

We use personal information where necessary and permitted to:

  • Respond to customer inquiries and quotation requests.
  • Prepare designs and fulfill custom sportswear orders.
  • Issue invoices, verify payments, and maintain transaction records.
  • Coordinate production, shipping, and delivery.
  • Provide customer support and resolve order-related issues.
  • Maintain website functionality, security, and account access.
  • Comply with applicable legal and accounting obligations.
  • Send promotional communications where permitted by law and subject to any required consent.

4. Custom Design Files and Uploaded Content

Customers may submit team logos, artwork, names, numbers, and other design materials for custom orders.

We use these materials to prepare quotations, develop designs, coordinate production, and fulfill orders. Relevant files and specifications may be shared with production partners where necessary to complete the customer's order.

Uploading a design does not, by itself, transfer ownership of that design to Dondha Sports.

5. Sharing of Personal Information

We do not sell personal information.

We may share relevant information with service providers and business partners where reasonably necessary, including:

  • Manufacturing and production partners.
  • Shipping and logistics providers.
  • Website hosting, technical support, and security providers.
  • PayPal for issuing invoices, processing payments, and verifying transactions.
  • Professional advisers or authorities where disclosure is legally required.

We seek to limit information sharing to what is necessary for the relevant purpose.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential functions, maintain user sessions, remember preferences, and improve website security.

If analytics, advertising, or other non-essential tracking technologies are used, we will provide applicable information and obtain consent where required by law.

You can manage certain cookies through your browser settings. Disabling essential cookies may affect website functionality.

7. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or loss.

However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer support, recordkeeping, dispute resolution, and applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. International Data Processing

Dondha Sports serves customers in different countries. Personal information may be processed or accessed in countries other than the customer's country of residence, including locations where our hosting providers, production partners, and service providers operate.

Where required, we will take appropriate steps to protect personal information in accordance with applicable data protection laws.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. You may also have rights to object to certain processing, request restrictions, withdraw consent, or exercise other applicable privacy rights.

To submit a privacy-related request, please contact us through our official Contact Us page. We may need to verify your identity before processing certain requests.

11. Marketing Communications

Where permitted by law, we may send product updates, offers, or other promotional communications. You may request to stop receiving promotional messages at any time by using an available unsubscribe option or contacting us.

Essential order-related and service communications may still be sent when necessary.

12. Third-Party Services and Children's Privacy

Our website may contain links to third-party websites or use external services, including PayPal. Independent third parties may have their own privacy practices, and we encourage customers to review their privacy policies.

Our website is intended for customers and business representatives and is not directed toward children. We do not knowingly collect children's personal information in circumstances where doing so would violate applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website services, or applicable legal requirements. Updated versions will be published on this page with a revised date.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact Dondha Sports through our official Contact Us page.

Dondha Sports

Website: www.dondhsports.com

Contact: Contact Us

Email: info@dondhsports.com

DONDHA.

Custom football uniform manufacturer serving clubs, schools, universities, and academies across the USA, Canada, UK, Germany, and Australia.

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